90-Day Money-Back Guarantee

At Lhab, we stand behind the quality of our products and want you to shop with confidence. That’s why we offer a 90-Day Money-Back Guarantee under the terms outlined below.

Eligibility for Refunds

To be eligible for a refund, all of the following conditions must be met:

• Refund requests must be submitted within 90 days of the delivery date.

• Requests made more than 90 days after delivery are not eligible and will not be approved.

• Shipping and handling fees are non-refundable.

• To request a refund, you must email support@lhab.co within 90 days of receiving your order.

• Refund eligibility is strictly limited to the 90-day period following the confirmed delivery date.

How to Request a Refund

Simply follow these steps:

1. Email support@lhab.co to let us know that you would like to request a refund and specify which item you wish to return. Please include your full name and order number to help us process your request more quickly.

2. Our customer support team will respond within 24–48 hours with instructions regarding the next steps.

3. Refunds are generally processed within approximately 15 business days after approval. However, we do not guarantee that the refund will be processed within this timeframe.

4. Refunds will be issued to the same credit card or payment method used for the original purchase. Once the refund has been processed, it may take up to 10 business days for the amount to appear in your account, depending on your financial institution.

Non-Eligible Refunds

The following are not eligible for a refund under any circumstances:

• Refund requests submitted outside the 90-day guarantee period.

• Subscription renewals or recurring charges processed after the 90-day period has expired.

• Orders that have already been processed or fulfilled after the 90-day period has passed.

• Requests made outside the terms stated in this policy.

No exceptions will be made beyond the 90-Day Money-Back Guarantee period.

To prevent abuse of this policy, we reserve the right to refuse a refund request from any customer who has demonstrated a pattern of repetitive refund requests. We define a “pattern of repetitive refunds” as requesting more than two refunds within a 12-month period.

Subscriptions

If your order includes a subscription, it is the customer’s responsibility to manage, modify, or cancel the subscription within the 90-day guarantee period.

Subscription renewals processed after this period are not eligible for a refund. Customers are responsible for managing, modifying, or canceling their subscription before the renewal date. Failure to cancel a subscription before renewal does not constitute valid grounds for a refund.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at support@lhab.co.

We will arrange a replacement or issue a full refund at no additional cost to you. We may request photographs of the damaged or defective product for verification purposes.

Agreement to This Policy

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy in full, including all eligibility requirements and limitations.

Contact Customer Support

If you have any questions regarding refund eligibility, please contact our Customer Support team within the 90-day period at support@lhab.co.